Empire Gold Buyers
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Site: www.empiregoldbuyers.com
Empire Gold Buyers is a New York-based company owned by ANCOR GOLD, INC since 1987.
They’re BBB accredited and have zero complaints in the last 36 months. Their prices for gold are transparent, by showing an estimate on their website. However, they do not make it obvious on how much they are willing to pay for silver, platinum, diamonds or other precious metals and gemstones.
Overall, EmpireGoldBuyers.com has more than a satisfactory rating, and we have no reason to distrust the company.
July 29th, 2009 at 7:17 pm
I have used Empire Gold Buyers several times and have been VERY satisfied with their service and payouts. I highly recommend using them to sell gold, jewelry, gems, etc…:)
August 12th, 2009 at 2:58 pm
I used Empire Gold Buyers and had a bad experience. The “price” they advertise on their website and quote you on the phone is not what you will be paid. Your “weight” will be much less when they weigh it and your “purity” for gold clearly marked 10k or 14k will be devalued by them. I recommend you go somewhere else.
September 10th, 2009 at 6:26 pm
I love working with Empire Gold Buyers! I have sold my old gold jewelry to them a couple times now and have always recieved great service and fast payments. I have tried other gold buyers but always come back to Empire.
December 11th, 2009 at 12:21 pm
I love these guys. Good communication, great price paid if you have over 3 OZs to sell at a time (97% of London strike). Recommended!
December 18th, 2009 at 12:53 pm
My wife and I decided to take advantage of the recent high gold prices and sell some old jewelry and a 1-oz bar of pure gold. My wife had gotten the items from her father, who was a wholesale jewelry salesman for many years in NY.
I picked Empire due to good online ratings, a BBB rating of A+, and the fact they seemed to offer the highest payout %, especially for lots over 3 oz. I now wish I had sold it locally in the LA area, so I could have dealt with someone directly.
The good: Decent website, seemingly transparent pricing, decent customer service from initial rep, and free shipping (no kit, but label sent via email).
The bad: They underpriced my gold, by weight and purity. I weighed the jewelry before I sent it and came up with 3.8 oz. While they did not give a separate weight for the jewelry when I discussed their offer, I figured they weighed it at 3.2 oz. Also, 95% of the jewelry was stamped 14k (rest 10k), which is 58% gold. They claimed their testing found it was only 53% gold. The rep, Gene, who called and made the offer, claimed that most gold jewelry is made overseas and is usually underkarated and that their testing was extremely accurate. However, the jewelry came from reputable manufacturers here in the United States.
Based on my figures for weight and purity, the entire lot of gold should have included over 3.2 troy oz of pure gold. The payout should have been over $3500 at 96% of that day’s lower market price. However, Empire said there was only 2.66 oz of pure gold and the initial offer was for just over $3000. When I balked, Gene offered to raise the percentage to 98%. After some haggling, their final offer was raised to $3232.
I received a check a few days later, though it included no invoice or other details. Also, I wanted to do direct deposit, but they would have charged over $30. I’ve never been charged for doing a direct deposit. That fee was not disclosed on their website. If I had asked to have my stuff sent back, I would have had to pay for insurance, which is also not disclosed on their website.
I reluctantly accepted the offer, since the price of gold was falling after reaching record highs and I figured I was still getting around 90% of the market price, which was about the most I could have gotten locally. My wife also didn’t want to hassle with it anymore. However, I still feel like these guys cheated me!!
My advice: get an independent appraisal of your gold before selling, shop around carefully, and don’t believe what you read or hear from gold buying sites. Above all, avoid Empire Gold Buyers!!!
March 29th, 2010 at 11:07 am
Empire quoted me one number and paid me substantially less
March 30th, 2010 at 9:50 pm
empire gold buyers are a rip off. True for some reason they have a different weight from the one you had and say that you sent somthing that is not really 14k.
April 1st, 2010 at 9:15 am
THIS COMPANY IS A RIP OFF. VERY RUDE AND PAY YOU LESS THAN POSTED ON THEIR WEBSITE. AVOID THEM!
April 5th, 2010 at 2:12 pm
Stay away, stay away. They paid ok on the first order and ripped me off on the second. Do your home work and call other people.
THESE PEOPLE ARE CROOKS!!!!!