Empire Gold Buyers

Site: www.empiregoldbuyers.com

Empire Gold Buyers is a New York-based company owned by ANCOR GOLD, INC since 1987.

They’re BBB accredited and have zero complaints in the last 36 months.  Their prices for gold are transparent, by showing an estimate on their website.  However, they do not make it obvious on how much they are willing to pay for silver, platinum, diamonds or other precious metals and gemstones.

Overall, EmpireGoldBuyers.com has more than a satisfactory rating, and we have no reason to distrust the company.

16 Reviews for “Empire Gold Buyers”

  1. Christina Says:

    I have used Empire Gold Buyers several times and have been VERY satisfied with their service and payouts. I highly recommend using them to sell gold, jewelry, gems, etc…:)

  2. mary Says:

    I used Empire Gold Buyers and had a bad experience. The “price” they advertise on their website and quote you on the phone is not what you will be paid. Your “weight” will be much less when they weigh it and your “purity” for gold clearly marked 10k or 14k will be devalued by them. I recommend you go somewhere else.

  3. Karrie Says:

    I love working with Empire Gold Buyers! I have sold my old gold jewelry to them a couple times now and have always recieved great service and fast payments. I have tried other gold buyers but always come back to Empire. :)

  4. Jeff Says:

    I love these guys. Good communication, great price paid if you have over 3 OZs to sell at a time (97% of London strike). Recommended!

  5. James Says:

    My wife and I decided to take advantage of the recent high gold prices and sell some old jewelry and a 1-oz bar of pure gold. My wife had gotten the items from her father, who was a wholesale jewelry salesman for many years in NY.

    I picked Empire due to good online ratings, a BBB rating of A+, and the fact they seemed to offer the highest payout %, especially for lots over 3 oz. I now wish I had sold it locally in the LA area, so I could have dealt with someone directly.

    The good: Decent website, seemingly transparent pricing, decent customer service from initial rep, and free shipping (no kit, but label sent via email).

    The bad: They underpriced my gold, by weight and purity. I weighed the jewelry before I sent it and came up with 3.8 oz. While they did not give a separate weight for the jewelry when I discussed their offer, I figured they weighed it at 3.2 oz. Also, 95% of the jewelry was stamped 14k (rest 10k), which is 58% gold. They claimed their testing found it was only 53% gold. The rep, Gene, who called and made the offer, claimed that most gold jewelry is made overseas and is usually underkarated and that their testing was extremely accurate. However, the jewelry came from reputable manufacturers here in the United States.

    Based on my figures for weight and purity, the entire lot of gold should have included over 3.2 troy oz of pure gold. The payout should have been over $3500 at 96% of that day’s lower market price. However, Empire said there was only 2.66 oz of pure gold and the initial offer was for just over $3000. When I balked, Gene offered to raise the percentage to 98%. After some haggling, their final offer was raised to $3232.

    I received a check a few days later, though it included no invoice or other details. Also, I wanted to do direct deposit, but they would have charged over $30. I’ve never been charged for doing a direct deposit. That fee was not disclosed on their website. If I had asked to have my stuff sent back, I would have had to pay for insurance, which is also not disclosed on their website.

    I reluctantly accepted the offer, since the price of gold was falling after reaching record highs and I figured I was still getting around 90% of the market price, which was about the most I could have gotten locally. My wife also didn’t want to hassle with it anymore. However, I still feel like these guys cheated me!!

    My advice: get an independent appraisal of your gold before selling, shop around carefully, and don’t believe what you read or hear from gold buying sites. Above all, avoid Empire Gold Buyers!!!

  6. sabeeim habdulleewanjabar Says:

    Empire quoted me one number and paid me substantially less

  7. jazmine Says:

    empire gold buyers are a rip off. True for some reason they have a different weight from the one you had and say that you sent somthing that is not really 14k.

  8. flor Says:

    THIS COMPANY IS A RIP OFF. VERY RUDE AND PAY YOU LESS THAN POSTED ON THEIR WEBSITE. AVOID THEM!

  9. former customer Says:

    Stay away, stay away. They paid ok on the first order and ripped me off on the second. Do your home work and call other people.
    THESE PEOPLE ARE CROOKS!!!!!

  10. Patty Says:

    I did my computations based on their 14k price per oz and arrive at an estimate of $1,300.00 thinking that at least they should offer me a minimum of $1000.00 because there was a little bit of 10k mixed in. Their first offer was about $500.00 so, I expressed my dissapointment and they came back with a 2nd offer of $830. I decided not to accept the offer and they told me that I had to pay for the shipment to send it back to me. I refused to do that because they had told that I would get my gold back if I didn’t agree with their offer. They sent it back to me in two days at no cost. I’m about to shop around at local places and hopefully I’ll get a better deal. My advice: get all the facts before you mail your gold and get at least 3 offers before you decide. According to the Today show, local places pay more than places by mail.

  11. j strate Says:

    BEWARE!!!!!!!!!!!!!!! weight and karat purity is drastically reduced. We sent them multiple shipments and the payouts were not nearly what we expected. I lost several thousand dollars doing business with them.

  12. A whitney Says:

    Just sent in some old jewelry after contacting local jewelry stores. Gold is at $1400/ounce. Local jewelry stores here in the bay area of California offering $16.00/gram. Empire quoted $25.00/gram. I sent in close to 200grams. In 24 hours I had a check for 4530.44. Going thru a jeweler, they buy it and send it to someone like Empire. If I had sold this lot of jewelry to a jewelry store I would have lost around $1300. Selling to Empire was really a good experience. I am not sure why previous posters had problems, but I would recommend them!!! Customer service was friendly, and Gene was very nice on the phone.

  13. ben Says:

    *This is my personal reccolection/opinion of the event and none of this is to be construed as factual or slanderous or contain the intent to harm.”

    SCAM! THEY QUOTED ME AT 1260 THEN CALLED ME AND OFFERED ME 700. I HAD THIS NECKLACE TESTED AT 5 DIFFERENT PLACES. I ALSO HAD IT ELECTRONICALLY TESTED (VERY ACCURATE) WITH GXL-24 PRO. IT WAS 14K. I SENT THEM 71G OF 14K GOLD. THEY CALL ME TELL ME ITS ONLY 12K, AND APPARANTLY IT WAS ONLY 64G. I KNOW IT WAS 71G BECAUSE I WEIGHED IT AT SEVERAL STORES I TOOK TO TRY TO SELL EBFORE SENT TO EMPIRE. SO THEY UNDERCUT THE KARAT AND THE WEIGHT. THEN THEY GET BACK ON THE PHONE AND BUMP FROM 700 TO 825. I SAY NO. THEN THEY COME BACK AND OFFER 99% TO 900. I SAY NO AND TELL TO SHIP BACK. THEY SAY I HAVE TO PAY RETURN SHIPPING. FUNNY, BECAUSE BEFORE I SENT IT IN I SPECIFICALLY ASKED THEM WHO WOULD COVER RETURN SHIPPING COSTS IN THE EVENT OF WANTING IT RETURNED, AND THEY SAID THEY WOULD! SO THEN HE GETS BACK ON THE PHONE AND OFFERS ME 1,000 WHICH I REGRETABLY ACCEPTED. FUNNY, HE GAVE ME 110% PAYOUT?

    HAHAHA!

    THEY WOULD BE LOSING MONEY AT A 110% PAYOUT! SO WHY WOULD THEY DO IT? BECASUE ITS NOT 110% PAYOUT BECAUSE THEY REALLY GAVE ME LIKE 90% PAYOUT BECAUSE I HAD MORE GOLD AND HIGHER KARAT! THEY GIVE YOU THIS BOLOGNA ABOUT HOW THEY HAVE SOME “ACCURATE” METHOD OF DETERMINING YOUR 14K GOLD WAS ONLY 11K. SOMETIMES I BET IT IS.. BUT I WAS SURE MINE WAS 14K AS I HAD IT VERY ACCURATELY TESTED FROM SEVERAL DIFFERENT SOURCES! IT JUST SHOWS THEY LIE ABOUT HOW MANY KARATS YOUR GOLD IS AND LIE ABOUT THE WEIGHT!

  14. PIYESSED Says:

    This place SUCKS. i have used them a few times and have NEVER received a fair quote initially. I ALWAYS have to haggle with them to get a decent payout, so it is CLEAR that they initially hope they can rip you off and you will accept the first offer, at a drastically reduced amount than you are entitled. I have haggled them hundreds of dollars beyond their offer, which is a clear indicator that they are a scam. Also, I leave clear instructions on how I wish my offer to be conveyed and they NEVER follow my instructions. I say EMAIL THE OFFER. Yet, they always call and I can’t understand a word they are saying other than the amount, which is why I ASK FOR AN EMAIL. They have sat on my gold for long weekends before I heard back, and this is the final straw. I won’t be using them anymore in the event I have other old gold items I wish to dispose of. BEWARE. ALWAYS HAGGLE – NEVER TAKE THEIR FIRST OFFER.

  15. Sarah Says:

    I agree with the comment “stay away.” I only add–stay far far away.
    After reading this website, I realize how incredibly naive I am because I had no idea they “negotiated.” A phone rep called, mentioned that I had some “pieces” that were not gold. (Of course I should have asked which ones, but I thought I already new as I had sent them some small scrap that I thought was questionable.) Then he quoted me a price which seemed incredibly low–but I thought one of the larger chains I had sent in must not have been gold. Of course I received the check, and a few tiny scraps of non-gold. What was really bad–and we’d never get away with in the securities business, is that they sent me a check which just said “purchases”–no breakdown of the type of gold, weight, price paid, etc. The heavier chains earrings, charm and ring had been gold. So now that the real alarm bells had gone off, I asked for the jewelry back. This was a time sensitive thing, so it’s a real nightmare. The stories here are so sleazy. Do your research–I thought I had–but I just found a story online where one co.’s payout was 3x another’s. Really makes you sick. DON’T USE THIS SITE

  16. Bob Says:

    if moderator takes off this post, I will report this website to FCC and FBI

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