My Gold Envelope
| () |
|---|
Site: http://www.mygoldenvelope.com, http://www.mygoldenvelope.info
MyGoldEnvelope.com is one of the top gold, silver, and platinum exchange websites online. It was famous for it endorsement from Anthony Sullivan (late night TV pitchman).
According to the Better Business Bureau, My Gold Envelope has a very low rating. The company no longer has BBB accreditation.
How much will My Gold Envelope give you? Read the reviews below.
January 28th, 2009 at 2:41 pm
Just two days after I had turned in the envelope, I was so excited to see the money that had been deposited into my PayPal account–$203.05! My experience with My Gold Envelope was great!
March 28th, 2009 at 9:17 am
Not sure what’s going on here, but I mailed my envelope over 4 weeks ago, and haave not heard back from them. I tried tracking online, their site says my envelope has not been received. So is USPS a thief? Quite possible, but not sure what’s happened….and MyGoldEnvelope is not responding to my enquiries.
EDITOR’S NOTE: Sorry to hear that. Did you try calling them over the phone?
April 11th, 2009 at 12:12 am
FANTASTIC!
April 22nd, 2009 at 3:34 pm
My husband and I sent 2 expensive gold chains, and although requested to be emailed for a paypal deposit… we received a check many days later instead…. A check that is for $24…. You couldn’t even buy 2 FAKE chains for $25…. DON’T WASTE YOUR TIME WITH MY LOUSY GOLD ENVELOPE!!!!!
May 12th, 2009 at 11:29 am
My gold envelope is a great company! I love their customer service agents, and I got a lot of money back for what I sent in. I read the article where it stated that MGE has had 20 complaints with the BBB, but 20 out of THOUSANDS of people is very minimal. Also: I’m willing to bet that 90% of the people who sent in those complaints didn’t read the terms and conditions on the back of the letter they received. Personally, I don’t think that makes MGE a bad company, I think that makes the people who don’t read the legal terms to find out what they’re getting into morons (I’m sorry, but if you’re sending your gold in the mail without reading the entire letter front and back, you are.) Besides, the company guarantees that if you’re not satisfied with your payout, they’ll send your stuff back to you free of charge. You just have to call within 7 days of the printed date on your check. I think it’s a great program. I made a lot of money and I think that they’re a very honest company just trying to survive and help people in today’s economy.
June 9th, 2009 at 6:40 pm
My Gold Envelope took forever just to tell me they couldn’t sell my jewelry, than said I’d have to pay $15 shipping to get it back!
July 7th, 2009 at 12:46 pm
hello ms. freda stephenson [Information Removed] jewerly shipment on 6/23/2009 is there an check exchange or is just another rip off contact at fredastephenson [at] yahoo [dot com]
EDITOR’S NOTE: You shouldn’t post so much personal information about yourself online. I took the liberty to remove parts of the review. Please contact me and I can delete or edit the review entirely.
July 10th, 2009 at 6:29 am
I sent my gold in about three weeks ago and still haven’t heard a thing from this company!!! I can’t track it online and trust me, when I call they are going to get an ear full!! If they so much as THINK of charging me to get my gold back you can BET I’m raising h—. Lets try being honest in your advertisements folks…. 24hrs… I think not! “Simply return the check to get your gold back”? — well, we shall see!!
EDITOR’S NOTE: After you call them, please write a complete review on that too.
August 8th, 2009 at 8:40 pm
BIG Scam, I sent in my gold only to be told that they received the envelope EMPTY, and oh by the way your S.O.L.Please save your gold and personaly take it to a jewelry store to sell.
September 9th, 2009 at 4:57 am
I have used both www.mygoldenvelpoe and www.mygolddepot.com and I have to say both company’s were good buy www.mygolddepot.com paid me a lot more and I had a check with in 15 days compaired to 24 day with my gold envelope. This was just my experience.
Ruth
September 16th, 2009 at 6:28 am
I am very pleased to have found this review of the services covered here. And as I expected its far better to contact a dealer direct, building a relationship with an independent buyer gets a much better price in my experience here in the UK.
We are inundated with the rolling adverts for this service but like many in the USA once people look more deeply they find a number of issues that make one take a second look.
It might be an idea for the companies trading across the atlantic to have comparisons in service and prices, one thing that I personally find is if a company is USA based then the deal we get in the UK is at best poor, we have a term called Treasure Island traders where they claim its the distance from the USA that causes the almost halving of value making the UK up-to 5 times more expensive at times.
Great site and one i am going to recommend to all my friends and clients.
October 10th, 2009 at 5:45 pm
Don’t even bother. You cannot control your property once you have sent the envelope. USPS track # does mean nothing.
I wasn’t expected to get like $100, but at least $50 to $80. I got $27 from 3 gold rings. One of rings were cost $700 heavy solid gold ring. If you are ready to exchange for lunch and drink, do it. Just because they were my previous marriage rings, I am able to let it go.
November 17th, 2009 at 7:22 am
SATISFIED, BUT THEY DIDN’T MAKE IT EASY…
I weighed my gold and used online calculators to determine the raw gold value of my items was about $400. Assuming a 25% processing fee, I expected a return of $300. MyGoldEnvelope sent me a check for $86.51. NOT ACCEPTABLE, so I immediately called and requested my items be returned. They agreed to return the items and then asked how much I expected to receive. I said $300. They then made a “special offer for an extra $89 (total of $176). I refused. They then “spoke with their manager” who increased the total offer to $259.54. Not quite the $300 I was expecting, but I accepted. After waiting 2 weeks for the check, I called them and was told there was a computer error and my check had never been mailed. After waiting another 2 weeks, I finally received the full amount. I WOULD NOT USE THEM AGAIN, OR RECOMMEND THEM TO ANYONE.
November 30th, 2009 at 5:34 pm
I sent in my old broken gold and sent it in over 2 weeks ago and I still have not got my check.Sent in a lot of gold.Tried calling and an e-mail big rip off. DON’T WASTE YOUR TIME!!!!!!!!!!!!!
VERY UNHAPPY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
December 1st, 2009 at 2:41 pm
This company is a JOKE I mailed my gold contents back in August the package was lost I filed a claim with USPS postal service however I do not know if the package is insured through USPS even though MGE states your package is insured for $500 I am now getting screwed around by CS agents from this company and a manager/supervisor will not return my call…I am reporting them to the BBB and State Attorney Generals office and filing complaints for FRAUD this company is DO NOT DEAL WITH !!!
December 15th, 2009 at 10:59 am
I sent my gold and was supposed to get the money in my paypal account but received a check for a lousy $24. I immediately called and requested my gold back and was told to send the check so I did that very day. When the gold did not arrive I called again and was told it was being shipped that week but it never came. I was then told it was “accidentally” melted down and to put in a claim form. I did and it’s been 9 months and I have resent the claim form 2 times and still no one will contact me and I cannot seem to get through on the phone. DO NOT USE THEM. THEY ARE A RIP OFF!
December 18th, 2009 at 8:30 am
UPDATE – I called MGE headquarters in Ft Lauderdale, FL on 12-4-08 and was told to file a claim form and that the USPS does NOT cover your lost package. I completed and faxed copy of claim form on 12-8-09 and have not heard anything or received my $100 they claim to send you for which MGE is liable if package is lost in transit up to $500 if you had your stuff appraised and documented prior to sending your gold to them. I keep trying to call Ft Lauderdale and no one picks up the phone and no awnsering machine…go figure a solid business as they claim and no voicemail or awnsering machine WHAT A F’N JOKE I am waiting till after the holiday then I am contacting FT Lauderdale Police Department and filing a complaint for Internet Fraud/Scams and deff. will be contacting FL state attorney general and adding another complaint with the BBB to their already 20 customer complaints received this year DO NOT DEAL WITH MGE THEY WILL ROB YOU !!!
December 28th, 2009 at 8:22 am
FRAUD!!! DO NOT USE MY GOLD ENVELOPE!!! I WAS QUOTED 300.00 FROM ANOTHER GOLD BUYER AND RECIEVED 47.00 FROM MY GOLD ENVELOPE! THEY WILL NOT RETURN YOUR ITEMS!
December 31st, 2009 at 3:22 am
They ripped me off. I was told at license jewerly store that my gold was worth $2,500. I got $75.00. I contacted them and they said that will send me my gold back if I sent them the check back. I did. one month later nothing. Finally after contacting them repeatly they said they never recieved my check so they assumed I changed my mind and melted my gold. I am going to sue My Gold Envelope for all my gold I send. I video taped what the jewerly owner say so I will get my mind back.
December 31st, 2009 at 3:28 am
The BBB needs to do something about My Gold Envelope! They ripped me off. I sent a gold ring worth $5,000. And got a check fo $47.00. My Gold Envelope are scam artist. If the govt or the BBB do not something soon then they are probably in this scam too.
January 3rd, 2010 at 10:31 am
I sent in a gold band, two gold chains, a thick gold bracelet, and a cross,
I was expecting at least $300 to 400 dollars, and they sent me a check
for $69.00 This Company is a rip off do not do business with them.
I wish I had not sent my gold to them,I sent my gold in during the month
of December in which they advertise they send you 30% more for your gold. They also are a rip off because, they send you your envelope to put your gold in to send to them with in three days,from their company,
however, it takes three to four weeks to get your check back. Then the find print states that if you are not satisfied with your check you can return it for a full refund, with in ten days of the date on the check, WELL
this is one of their scams, my check was dated 12/22/2009 I received it 12/29/2009, there was no way I could get my checked mailed back to them and they have it within ten days of the date, when I did not receive it until nine days after the date. THEY ARE A RIP OFF,The Government needs to close them up, and put the owners in jail in my opinion. They are making a lot of money off poor people selling their gold, and should be held accountable. I hope the Government steps in and makes them pay the people what the gold was really worth plus the extra 30% they advertised. MYGOLDENVELOPE is a rip off and should be held accountable, they owe me more money for my gold, and the extra 30% they promised, maybe they will read this review and see their mistake and mail me another check and an apology.
January 5th, 2010 at 11:42 pm
I sent my envelope back over three weeks ago and nothing. Tried using their tracking number and all they put up is they sent the envelope to me. Thieves and liars are good terms for these folks. If and when I ever hear from them I will change my comment if warranted. Otherwise they just take advantage of people already in a bad situation. But GOD will deal with each and everyone of them in his own way. Are you listening MGE.
January 5th, 2010 at 11:43 pm
Thieves and liars.
January 6th, 2010 at 9:10 am
mge is the biggest scam ever!!!!!! please don’t trust them and get totally ripped. my envelope “supposedly” got there empty they gave me the run around for 6 months. did everything they told me to do they said “5 months later” my check for my loss was in the mail called 4 different times says maybe mail slow cuz of xmas. call back and they say my claim was never approved and has been denied they are the biggest liars. ALL I HAVE TO SAY IS GOD IS WATCHING!!!!!!!!!!
January 6th, 2010 at 1:30 pm
I sent in my gold a couple of weeks before Thanksgiving. It is now January sixth. The MGE website says”Use our postage-prepaid mailing kit to send in your broken or unwanted gold, silver, platinum, palladium and other precious metal jewelry (rings, bracelets, necklaces, earrings, watches, etc.), coins, estate pieces, flatware
and other items and we will send a check out to you within 24 hours of appraising your package”…. I think the people at MGE are scam artists. How the hell long does it take to make an appraisal? Jerks.
January 7th, 2010 at 1:41 pm
My Gold Envelope is a fraud!! I sent them my wedding set and a watch and received a check for $6.53! Enclosed with the check was a letter stating that if I was unhappy with the amount to return the check to have my gold returned to me. I returned the check the same day! Called back about a month later when my gold hadn’t been returned to me only to be told that the check was received (within the alloted time mind you) but my gold had already been melted because I didn’t call first to notify them that I would be returning the check. The letter I received said nothing about calling first. The rep that I spoke with was very argumentative and combative with me on the phone telling me that it was my fault because I didn’t read the “terms and conditions” which stated I had to call first. I was even denied the right to speak to supervisor. So now I am without my gold and without any money as well! STAY FAR AWAY FROM THIS COMPANY!!! They obviously DO NOT care about the customer – ONLY THEMSELVES! They are theives and deserve to be punished!!!
January 8th, 2010 at 11:43 am
My Gold Envelope and Dollars for Gold are the same company with the same complaints. I would not recommend sending your gold to either of them.
January 11th, 2010 at 2:09 pm
ROBBED MY GOLD JEWELERY! I KEEP TRYING TO CALL AND CALL AND SEND EMAILS…NO PICKS UP THE PHONE AND NO ONE REPLIES. HORRIBLE EXPERIENCE, I CANT BELIEVE THIS HAPPENED TO ME. WOULD GIVE 0 TO BOTH CUSTOMER SERVICE AND DEAL, BUT I HAVE TO PUT AT LEAST ONE.
January 29th, 2010 at 2:16 am
You guys are right. They are such a scam!!!! I sent my gold to them on Jan 19, 2010 and I haven’t received anything yet. When I called them and inquired about my package 2 days ago, I was told that they hadn’t received it yet. I had already tracked it on the USPS website and when I told them that the USPS website indicated that they received it Tuesday, they said, “Owe, it makes a stop at another location before it gets to us!” That is a bunch of bull! I am dying to see how much they are planning to pay me. I sent in lots of chains, earrings and rings worth lots of money given to me by my ex-husband. I took a picture of everything before I sent the package in. (Make sure you do that prior to sending valuables to any company). Their commercial makes it seems like everything is a such a smooth care-free process, but trust me, it’s not that way at all.
February 5th, 2010 at 7:56 am
Finally after filing (2) seperate BBB complaints against MGE in both Wyoming and Florida. I was contacted by MGE a week later stating they sent me a “satisfaction of release” form in the mail which I never got wonder why ? anyways they emailed me the form through attachment which I signed and dated and emailed them back on 1-27-10 and faxed them a signed copy and WoW wouldn’t you know it yesterday 2-4-10 I got a check from them for $100 as per their guarantee if package was lost so August 2009 till now (6 months) later I can finally say my issue with MGE is resolved and I encourage anyone with problems to drop complaints on them with the BBB in Wyoming and Florida which as a business I believe they are required by law to respond to a consumers BBB complaint.
February 5th, 2010 at 10:58 am
This place is a SCAM!!!!!!!!!!
Do not, under any circumstances, send your gold or silver to this place.
I sent my gold and silver scrap to them 3 weeks ago and haven’t heard anything from them. When I go to track the package online at their website, it says that the serial # is wrong.
I am going to follow Robert’s advice and file a complaint against MGE with the BBB.
How is this place allowed to rob people? Isn’t this illegal?
Once again, DO NOT SEND YOUR GOLD OR SILVER TO THIS PLACE. It is a scam!!!!!!!!!!!!!!!!!
February 5th, 2010 at 1:50 pm
Stay away from this company.
They take a long time to deliver you a check, and when it finally comes, it is way undervalued.
If you try to get your gold back, they drag their feet. This company is run by crooks.
February 10th, 2010 at 9:45 am
I sent my gold and silver in around January 10th, 2010.
After 4 weeks they sent me this measly check for $19.69.
The letter says if I’m not happy to return the check within 10 days of the date on the check which is February 5, 2010. Today is February 10, 2010. That gives me only five days to return the check.
With as long as it took for them to even receive my jewelry, about three weeks, I guess I can forget that.
Also I made the mistake of not having it appraised and photographed first. So filing a lawsuit would do me no good at all.
I would like to see an attorney step forth and file a class action lawsuit against this establishment. I’d be the first to sign up. Even if I didn’t get any money at least maybe these people would be forced to stop ripping people off.
February 17th, 2010 at 11:40 am
These people are a the worst company ever i send in my gold chains about 4 months ago and i still didnt get any thing back from the people i check th e tracking site and they said it did not get to them yet they are a bunch or rip off
February 25th, 2010 at 1:44 pm
I sent in a Raymond Weil watch marked 18K gold – they say it has no precious metals in it so perhaps it is gold plated but they are saying I have to pay them to get it back because it’s costume jewelry. I don’t think I should have to pay to get back my watch when I did follow their terms and sent in an item that was marked 18K – there must be some value to it if it is marked and it was an expensive watch. I would never do business with them again.
March 29th, 2010 at 11:39 am
I think this company was great. I was initially not happy with the amount of my check, so I called customer service. They were pleasant, and offered me a lot more. They did what they had to do to make sure I was satisfied, waving refinery fees and offering me a double G guarantee. I got the money I expected and it was very convenient. Of course I did thoroughly follow the Terms & Conditions and also called customer service to verify any questions I had before I sent my items in. I recommend this company to anyone looking to get rid of unwanted or broken jewelry.
March 29th, 2010 at 11:40 am
Very pleased
April 16th, 2010 at 8:52 am
We’re sorry for any inconvenience you have experienced. A customer service agent will be happy to help you resolve your issue. Please call us at (800) 973-3996 anytime between 9am and 8pm EST Monday through Friday or email us at info@mygoldenvelope.com
April 20th, 2010 at 2:40 pm
what a pile of BS their ad is from start to finish!! firstly within 48 hours It too 5 weeks to get a responce, Then for $150 earrings they sent me a mere $2.74 yes that’s two dollars and change!!! You can’t even get a happy meal for that these days.
I sent the check back very displeased to say the least and only just now (6 weeks after that) get a call to tell me that they’d already melted my earrings and according to them the rest of what I’d sent was gold plated so they threw it away! If if it was gold plated which I honestly would not know if it was useless they should’ve sent it back!! But for all I know it was real and they have robbed me to appologize they’re sending me back $5.98!! what a rip off their ad was a lie from start to finish! I wish I’d have gone to a pawn shop I’d have gotten real $$ for my earring and my pins and other things they said are worthless if that’s true I would’ve at least gotten them back. Or a bigger chunk of $$ now I got enough to buy a couple of milkshakes lucky me!!
April 21st, 2010 at 11:57 am
I have tried three different online companies so far and My Gold Depot.com Has been the only one that truly pays top dollar and pays in a timely fashion. Cash for Gold was just a horrid experience and Goldfellows was almost as bad. My Gold Depot.com paid me $629.00 and Paid me in 7 days.
April 26th, 2010 at 12:32 pm
I sent in my gold to My Golden Envelope in November , 1999 and have received nothing from them. I used the gold tracking number and it does not exist. Why do these people continue to get away with this? I am sure that any positive remarks came from the people in their company. What can I do to prosecute them? Surely this is illegal.
April 26th, 2010 at 12:35 pm
I sent in the envelope with my gold in November 1999. I was given a tracking number. I have not received anything from them and the tracking number is non existant. Any positive remarks that have been written have to be sets ups by people in the company. How do I prosecute these people? How do they still get away with this??? My rating is really zero.
April 26th, 2010 at 5:13 pm
i wish i would have read this b4 i sent my moms earings rings and more trying to help me out and can’t get any responce its been 2 months now i just fill bad cus that jewlery ment something to my mom but wanted to help me and now got nothing
May 3rd, 2010 at 11:48 am
my gold envelope is a joke i sent my things to them and they sent me a check for one dollar (1) dollar lol i sent it back to them and im waiting for the return of my things ,its been over a month and 4 phone calls later still havnt got my stuff back ,had my things appraised befor i sent them to mge, was offered 300 hundred dollars i thought mge would give me more for they preach about paying top dollar lol lol , maybe one from the bottom of the pile they built from ripping people off ,i get all kind of excuses and im sorries from thes people but never my things , i guess thats the new way to rob folks ,just tell them to mail you all their valuables lol that gets them out of a breaking and entering charge lol , no stars from me its all a scam
May 10th, 2010 at 4:02 pm
ADD ME TO THE LIST of ripped off customers!
Same identical thing happened to me as all the other complaints here.
Sent in my gold and got a PATHETIC check for a couple of bucks. Called to complain and they “counter offered” TRIPLE the amount (which was STILL pathetic). When I never got the add’l check, I called them back and got the generic, rehearsed “glitch/mistake happened” excuse & that my gold was ACCIDENTALLY MELTED. Promised me (yeah, right) they’d send the add’l check. To date, I’ve never gotten it. WHAT A RIPOFF!
It’s not just MYGOLDENVELOPE either – they’re the 2nd one of these online “cash-for-gold” businesses I’ve dealt with. NEVER AGAIN!
Just know that if you deal with this these scammers, YOU WILL BE RIPPED OFF!
How many more testimonials do you need?????
May 30th, 2010 at 10:25 pm
Mailed the envelope, got no response, nothing in return, thankfully it had ONLY been gold fillings/crowns. Really disappointed.
June 17th, 2010 at 11:12 am
my gold envelope is definitely a scam. I sent in my gold because they promised to give me $20 for sending it to them. I waited over 6 weeks and then finally called to see what the delay weas. Get this. They said my gold was worth nothing. I know for a fact I sent some gold coins which were worth me at least getting the $20 for my effort. But they said if I wanted any of it back to send them $10. I am going to the better business beuro because that is a fraud in my book!
June 17th, 2010 at 4:16 pm
Lord I wish that I had read other people issues before I mailed my gold in to mygoldenvelope. The same thing is happing to me right now. I was not pleased with the $43.31 check that they finalley sent me. I called them the same day to tell them that I was not pleased with the offer. The young lady then asked me would I accept $63.31. I then replied No. I had already had my jewelry appraised and one watch along was worth $500.00. Like everyone else I did not take pictures of the contines. She told me that the watch had no vaule and the earrings were fake. It’s been six weeks now and I still have not got my property back in my possiation. Maybe if we print all of these bad experiences about this company and file a class action suit against them we can shut this scam, fraud. misrepersented company down. No STAR to rate for a bogus company.
June 24th, 2010 at 12:42 pm
i just sent two phones over 6 weeks ago and just found out that i might not get anything back for them wow this wasnt very clear in the t and c (terms and conditions) i am very upset that i paid over 400.00 for these phones yeah they might be two yrs old but if im not getting paid then i want them back! so protect your self dont send them anything they have lost there bbb credits. that worries me even more who do i call to complain about them if i dont get money for them?
July 1st, 2010 at 3:09 pm
i cannot track my g pak its so frustrating, it tells me it does not exist? anybody else have this problem?????
July 3rd, 2010 at 7:31 am
Dont believe the hype! It only took 3 days for me to receive the envelope to send in 4 cell phones but they claim it took over 2 weeks for them to receive my shipment. The tracking number doesnt work and every time I spoke with a different representative I kept getting various turn around times for payment and or notification. Not one representative contacted me via email or phone to update me on whats going on. I had to become a stalker and call them several times a week just to find out they have changed policy yet again. If someone sold me a car they wouldnt want to hear I let you know about payment in 2-3 weeks over and over again. Im at the point now just send me back my phones.
July 4th, 2010 at 12:07 pm
Well, I’m sure glad to read this before sending anything to them. Thanks..
July 10th, 2010 at 10:50 pm
i sent in 2 gold watches both were 18k and a 24k neckalce and a 10k bracelet wich i had took to a pawn shop and they said all of it was worth hundreds of dollars and i got a check back for $5.68 so i called an no one answered once they answered they said to send the check back and they’ll happily send my jewlery back so i sent the check and 4 weeks later i called back and they said they didn’t receive a thing and that they had already melted it all so they gave me a tripple offer in total makes $15 wich is worth nothing to me now!! and now i wish i hadn’t sent in anything and read these comments first.
July 12th, 2010 at 6:18 pm
I sent in many cell phones to this company about a month ago. I put in my tracking number and it says it doesn’t exist!!! Thank you so much mygoldenvelope
July 17th, 2010 at 9:41 pm
I am also a victim of this so called mygoldenvelope, my gold and my cell gone with the wind . Folks i have one solution that will take MGE
down for good . I sent my back in may and still have not head nothing from these theifs , i have filed a complaint with FTC and BBB in Washington DC and my US house of representative here in GA . Trust me guys i will see to it that all MGE OWNERS and employees spend the rest of their lives behind bars . MGE i hope you are reading this message your scamming days are getting nearer . I will also call CNN and other NEWS media to warn other people before the become victimize by this gold rush robbers.
August 1st, 2010 at 2:07 pm
I just recently sent my 3 phone’s to my gold envelope and havent recieved anything yet. I am hoping that i get a good sum of money. From reading these responses, you can’t get your items back if you dont like the price they give you?. Is there a better place where i could see my phones and get a better price for them?
Thank you.
August 1st, 2010 at 5:16 pm
I went through Cash4Gold.com dold $100 18k necklace and a sterling silver thick chain only recived $18 are you kidding me? Then I went through mygoldenveople.com and NEVEr recived any $$ for my chains/braclet. Don’t waste your time or your $$ this is a scam!!!
August 10th, 2010 at 8:36 am
Your business is such a scam.. I sent in 5 cell phones over a month ago and finally called and the person I talked to said they had been salvaged.. But in your ad you stated if the consumer wasn’t satifised with the deal they would return the items.. I was told that you don’t return anything. So you burned me and proballied made a profit on it and I didn’t recieve crap for it.. You are nothing more than a rip off company that calling you a scam is putting it mildy..
August 12th, 2010 at 6:52 am
ya know, i have been fighting w/these people for mounths. Not only do i have no money, i have no gold! when i call their “customer service” they tell me that ” their computer has a glitch”. So fix your “glitch”! please keep in mind, i have called them one a week for mounths…only to be told “we will call YOU when we issue a check for you”. Really? I (by the way) read the HOLE conditions part of the envolope. Here is my favorate part…first they told me that all the gold i sent in was worth 14.00! then they offerd me 42.00 to keep it! keep in mind there where rings & earring with jewels in them. oh! if i agreed the will melt the gold right away! what about the jewels…these people are theifs. Now customer service will not answer the phone and i have nothing at all. I will tell every-one who will listen about this company. some of those things where very hard to get rid of. when my grandmother passed away…her jewlry was given to me. most of it was broken, or missing a match. i wanted to keep it but my mom said i should hold on to it…that i could remember her with other things…so thanks. thanks alot for destoying something that could have been great.
August 12th, 2010 at 3:30 pm
I sent in a 400 diamond white gold necklace they wrote me a check for 2.34!!! I have people on craigslist wanting to look at it and I cant because I sent my check back, got lost, had to wait to get it voided, and shipping. I still do not have it this process has taken 3 months! ridiculous! do not do this!! people will call you from them if you have jewelry on CL saying you will get more than you are asking for it! SCAM SCAM SCAM
August 13th, 2010 at 5:51 pm
@ the end I sent a cell phone & some jewely & I had a friend try a test she said was true with gold & make up. It is if your skin turns black there is gold in it & her hand turned black. So i sent them in & its 10/13/10 I haven’t got anything yet & then they said if I want any of it back I will have to pay 10.00. So I think they are fakes
August 25th, 2010 at 7:58 am
I sent in 4 cell phones to the mygoldenvelope in june. I call today and found out that I won’t be getting any money back. The phones have to be 2 years or less older. They do not tell you that on the phone when you order your package. They don’t tell you that on the Tv either. So they are using the phones I sent but I don’t get the money for them because they are to old. They get the phones and after all this time of waiting and calling 5 or 6 times since june now they tell me no payment is coming in. So they are nothing but BIG LAIRS and using people for what they can get off of them. I hope these people can sleep at night knowing they are ripping people off that need that money.
September 7th, 2010 at 9:35 am
I mailed a wedding band to MGE, expecting to receive up to $75 in return. I received a check for $10.43. When I called to tell them I would refuse the check, they doubled their offer to $20. I refused the offer and told them I would mail back the check. That was 7/11/10. It has now been two months and I haven’t received my ring back. I called today and was told they received my check on 8/32/10 and that my ring has been marked “for definite return”. The CS agent told me it would be shipped “soon” and that it would take 2-6 weeks for me to receive it. There is no way that their processing procedure should take so long and the U.S. mail never takes that long to move an envelope half-way across the country. I believe this is a scam. If I don’t receive my ring back I will file a complaint with the USPS for mail fraud.