US Gold Buyers/USGoldBuyers.com
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Site: www.usgoldbuyers.com
UPDATE: It appears that US Gold Buyers is a scam. We have received one complaint about the company, and then shortly after we received a review that we were able to trace back to their own company’s location. US Gold Buyers appeared to have reviewed themselves. We recommend that customers of this company are very cautious while sending in their scrap metal.
USGoldBuyers (or US Gold Buyers, Inc.) is a BBB accredited business. The reason their rating is not higher is because they’ve only been accredited since 2/26/2008.
They are also very transparent about how much they are willing to pay for gold on their website. Silver and platinum, on the other hand, do not have listed prices. This makes this company appear legitimate. Unless you had large quantities of either silver, platinum or another precious metal, I would request a free gold kit from another website.
US Gold Buyers contact information:
| Name: | US Gold Buyers, Inc. (or Skyline Gold Buyers, Inc.) |
| Phone: | (877) 977-4653 |
| Fax: | (201) 644-8681 |
| Address: | 350 Ramapo Valley Road, Suite 18-145 |
| Oakland, NJ 07436 | |
| Website: | http://www.usgoldbuyers.com |
| Original Business Start Date: | October 2006 |
| Contact: | Ms. Anna Skvir, President |
| Email Address: | info@usgoldbuyers.com |
There is a dispute below, primarily about pricing, having to pay shipping for the items to be returned, and breaking jewelry. Customer service did nothing to resolve the issue.
May 12th, 2009 at 7:58 am
DO NOT SEND USGB ANYTHING THAT IS NOT SCRAP. I sent scrap gold and two vintage watches to US Gold Buyers on May 1, 2009. They were prompt in giving me pricing and payment for the gold. However, I did not accept the prices on the watches, so asked that they be returned. The vintage watches were returned to me taken apart, with pieces missing — and I did have to pay for the return shipping. When I contacted them about this situation, they claimed their records showed they did not dis-assemble the watches, so there was nothing they would do to remedy the situation. I as able to re-assemble one watch, but the other, which is worth several thousand dollars, is now missing a part. Even though they encourage people to send in jewelry that is not scrap, I would encourage people to ONLY send them scrap that cannot be damaged.
EDITOR’S NOTE: Have you filed a complaint with the BBB? Most companies have better customer support when they’re afraid you’ll turn them over to the BBB. No company wants to risk losing Accreditation.
December 30th, 2009 at 12:00 pm
I’m not sure if I’d believe or trust those negative reviews because I just finished selling my gold to US GOLD BUYERS AND THEY PAID ME TOP DOLLAR$ FOR MY GOLD! I shopped online for a week or so and got price quotes from various gold buyers. Then I decided to walk into their main office located in the Diamond District in Midtown Manhattan and met with one of their professional staff members. He was very courteous/explained everything in detail (how most gold buyers rip you off!) and offered me $175 more than other previous gold buyers! I got back $823 in cash within minutes of giving me a price quote. US GOLD BUYERS ARE THE BEST! SERIOUSLY!!
January 24th, 2010 at 12:52 pm
US GOLD “B.S.”ers! O NOT DO BUSINESS WITH THESE SCAM ARTISTS! I shipped a ring to sell, only because I received a decent buyback quote in writing. I was told my diamond would NOT be taken out of the setting. When I received a call back offer, I was given an offer of HALF the original quote. I told them I wanted my ring shipped back immediately. I had an agent call me back and berrade me for 10 minutes, yelling because I would not let him soak my diamond in acid, and sell him my ring for 1/4 the appraisal value. The ring was shipped and the BANDS WERE taken apart. My stomach sank! The diamond looks nothing like the diamond I shipped. I now have to file a police report and have my insurance investigate. I called him on the issue and how the diamond looks different and scratched. He said “ya ya, see you in court”. IF YOU SEE A US GOLD BUYER AGENT..RUN!
January 28th, 2010 at 2:35 pm
I decided to use US Gold Buyers because of their reputation. I received a phone the same day they received my shipment and they offered me roughly $500 for 2 necklaces, 1 bracelet, and 1 ring. I am very happy and will definitely recommend them.
March 2nd, 2010 at 4:25 pm
I had an excellent experience with US Gold Buyers and I will be dealing with them again.